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Testimonials
See what our previous customers have to say about their experiences with The Door Guy.
December 2023
Excellent service from initial call to same day service on cold winter afternoon (door was knocked off tracks inadvertently by car with cargo carrier on roof). Dakota communicated when on way to home, was very knowledgeable, professional, courteous and informative. Door was made functional for present use with recommendations/options for consideration after he gathered more info during following work day. Thank you Dakota and Door Guy team.
Tim Palmesano
November 2023
Steve came out and fixed our doors very efficiently, they are older glass doors that have a panic bar and they had dropped and the threshold needed a bit of work as well. The Door Guy came highly recommended for Bear Creek Lock Smith as well. Excellent customer service along with excellent workmanship!!!
Susie Merrill
December 2023
As a general manager, I needed a fix on a door to my business. I called the Door Guy, and they were able to come out the very same day with a quote and a fix. Dakota was my representative, he did an impeccable job and was still able to efficiently get the job done in a timely manner, all while customers would walk in and out. Will definitely be calling for any future help!
Marisa Cline
September 2023
Great craftsmanship, very communicative, prompt and efficient and the best price compared to three other local bids!
Chris Stanek
January 2024
Great, fast service. Got it all done the same day and sent me texts to let me know when they were on the way.
Nancy Helms
November 2023
Dakota is always professional and very knowledgeable. He’s timely, not only on arrival but also in his overall work. I highly recommend him!
Scott Randol
December 2023
They are absolutely the best garage door people in the Rogue Valley..showed up on time..explained every thing that I needed to do to fix my garage door..I will never go any place else..
Richie Stevens
November 2023
The door guy came and fixed the sliding door with a new rollers and realigned French doors so they work better. A nice guy. He got the job done. Give me a bit of a senior discount. Thank you.
Barbara Clarke
October 2023
Door Guy has helped us for decades. (Thee motors over time).Amber got me scheduled so my car wasn't trapped and Nick fixed the door within hours. Trustworthy professionals--like family.
Gayle Lewis
November 2023
Dakota was straight forward with information and gave me choices. He is explained all details very well for me to make an educated decision. He was pleasant and gentlemanly. Mercedes
Mercedes Burt
October 2023
Scheduling was prompt, communication on point. Dakoda was awesome, flexible, knowledgeable, professional, etc. in fixing a garage and front door. Prices seemed totally reasonable. Would definitely recommend them and use them again.
Victor Chang
December 2023
Dakota was on time, very knowledgeable about his profession and reasonable. Both doors working perfectly and quiet.
Vangie Kuhn
September 2023
Steve was so great today! He listened to the problems with the door without interrupting, then asked questions while we confirmed all its issues. He then fixed it the best ever! He is the 4th guy out here in a year too! He tore the whole door apart & took it off to determine the hydraulic operator was bad! It woks great now,. He left his business sticker and said call him anytime if it hangs up in the heat again like it has since I’ve owned the business! Great service & finally a fixed door!
Carol Durham
January 2024
Best ever. This team is highly responsive and do great work at a reasonable price.
James Hurth
December 2023
Really fantastic service! Quick, knowledgeable, friendly, and very good at what they do. Highly recommend!
Steve Schutz
May 2019
The service provided by Dakota was professional and well done. Couldn’t be happier with my door repair service! Great customer service and attention to detail! I will refer this company every time. If you’re looking for affordable great service and customer care The Door Guy is the Company for the job! Well done. Thank you for taking our stressful situation and making it a pleasant experience. 5 Stars ALL DAY!
Josh Gregorio
April 2019
Awesome service! Prompt, personable and dependable. My garage door is more stable and operating better than it ever has in the 8 years I've lived in my home. Love this company!
Anne Duncan
February 2019
Door Guy Dakota was completely awesome: service, follow up, communication, educational instruction, above and beyond. I highly recommend The Door Guy and Dakota. I am a real estate agent and plan to recommend The Door Guy to all my clients who have garage door needs.
Katherine Rowe Real Estate Team
May 2019
The service provided by Dakota was professional and well done. Couldn’t be happier with my door repair service! Great customer service and attention to detail! I will refer this company every time. If you’re looking for affordable great service and customer care The Door Guy is the Company for the job! Well done. Thank you for taking our stressful situation and making it a pleasant experience. 5 Stars ALL DAY!
Josh Gregorio
December 2018
I have used The Door Guy several times, at different locations, over the years! They just installed a new garage opener for me and did a great job, priced fairly, and so friendly!!!👍
Cindy Marthaller
June 2018
Had some initial issues with the girl that answered the phone (maybe she was having a bad day?), however, I received a call back from the owner who apologized for my experience and was super helpful in explaining the process. Now I have a better understanding and a better impression of this company and have an appointment set up! Thank you Steve for reaching out to me.
Candice Ruiz
November 2018
Dakota did a great job fixing my garage door
Very courteous and professional
Phil Simon
June 2018
Dakota did and excellent job installing a new garage door opener. He was professional, friendly and efficient. The price was fair and reasonable. He also programmed my car to sync with opener......above and beyond what was expected. I would highly recommend Door Guy.
Mary Dawn Fallon
June 2018
Man, Dakota from the Door Guy was great: same day service, very fair price, too. I had bunged up my garage door badly. Tried to fix it myself without success. I though the door was a goner and I was going to stuck buying a new door for a grand. Dakota took all the kinks out in about an hour, tightened the springs and now it works better than ever. Sweet. All for waaayyyy less than I expected to pay.
Terry Frosini
August 2018
Excellent service. Highly recommended
Lisa Oden
June 2018
Great customer service. Fast, prompt, knowledgeable & very courteous! Good prices too! Very good company-Steve is great!
Raelynn Barker
June 2018
Steve was fast prompt friendly and knowledgeable. We had the feeling we were in good hands. This is the second time we’ve had the opportunity to use his service and he’s our go-to door guy.
Larry Osborne
June 2018
Dakota was great, he was professional, and got everything up and running in no time. I'd recommend his work to anyone!!
Duke Arapoff
June 2018
Excellent service! Highly recommend them. They made an old garage door work better than it has in years. And the price was excellent!
Audrey McFarland
June 2018
The Door Guy Steve was efficient, courteous and timely in rehanging an inside door for me. It was a rather complicated job but he was able to figure it out. A real professional.
Pat Bedes
June 2018
Absolutely fantastic service. Wonderful experience. Saved me a ton of money. Too bad there's not six stars. Would absolutely hire them again.
Randy Koch
June 2018
Excellent customer service from making estimate appointment to actual service. Friendly, fast and great value. Would give more stars if I could!
Jeannie Bennett
You don't need a new door... I can fix it!
Our work is performed efficiently and effectively. We finish what we start, as promised.
We are awesome and 'happifying'.
We are prompt, tidy, and we do a good job. It looks as good as promised.
We are on time, dependable, knowledgeable, and expeditious.
We are helpful and trustworthy.
We show that we value our customers by having respect, good morals, and work ethics.
Listen to what our competitors have to say about us, such as Roy from Superior Windows and Doors.
"Hooray for excellent, efficient, cost effective and courteous service. After working with a contractor to replace a sliding glass door for two months and getting nowhere, we were referred to The Door Guy. Chase showed up the same day and fixed the door we were told needed to be replaced, and he also fixed two cabinet doors that didn't stay shut. He saved us over a thousand dollars. We couldn't be happier! We highly recommend them". - J. Dunn of Ashland
"5 stars. You took one thing off my to do list just before company came." - Mrs.Cavanaugh
"Came right away. Wouldn't call anyone else." - Mrs Philips
"We appreciate your work. Expeditiously executed. Quick and good. Thanks!" - Mr. Rickenbaugh
"5 stars! Excellent!" - Mr Linnear
"Wanted to tell you that Chase came out and he did a great job" - Edward Istel
"Your men are amazing! Chase is the best there is. We are making another appointment because Chase is so Great!"
- Sharon Fraser of Medford
Apollo 11
"We had problems with the lunar module door the whole trip but kept putting off fixing it because, well, you know, what seems like more important stuff kept coming up. Heck fire! We'd of run out of oxygen had not The Door Guy showed up. And he was on time to boot. This Guy means it when he said he's 'saving the world, one door at a time!'"
"Chase did an absolutely terrific job. very prompt. very professional and outstanding individual" - Cork Drake of Ashland
"The girl who answered the phone, Steve, and the guy who came to fix the door were great! Everyone went out of their way to help. I could not be more pleased!" - Patty Bittenbender of Ashland
"5 stars very pleased. Offered to be here right away and was pleasant to talk to. Great assistant." - Mr Doust
"Got here immediately and knew what was wrong. I would have never figured it out." - Mr. Kenny
"No room for improvement; efficient and quick" - Mrs. Vansickle
"You'll be our door guy from now on!" - Mr Timmel
"We we'revery impressed with Dakota's work and graciousness. Great employee and person,
Kind regards." - Daurel & Orrin Carhart
"My garage door opener has a mind of its own. It goes up but won't go down. But nothings in the way,
then... It goes up and down all by itself. I'm confounded!"
HOW TO FIND A GOOD CONTRACTOR
Darwin Matznick: How to Find a Good Contractor, Part 1.
Darwin Matznick: How to Find a Good Contractor, Part 2.
Garland Shinn of Medford explains his system.
Sound Advice from an Industry Professional
There Is Always Someone...
